Youtube Video Maker Gives Take on KFC Scuffle | Jess6366 KFC iCity
It is great that the person behind the Youtube account Jess6366, who had uploaded two videos of iCity KFC workers allegedly assaulting a customer, today came forward to give her account of the incident.
Requesting for anonymity and not be photographed, she said that she was initially in the same queue as the assault victim Danny Ng at the time of the said incident.
I hope this incident can end well. It’s unbelievable that this customer service issue can turn into Racism issue 
This show how most Malaysian mentality are today!
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KFC scuffle: Youtube video maker tells all
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The person behind the Youtube account Jess6366, who had uploaded two videos of iCity KFC workers allegedly assaulting a customer, today came forward to give her account of the incident.
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Pekerja KFC yang kurang ajar
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KFC worker fight with customer in I-City…the customer were waited for more than 1 hour but when comes to his turn, there is NO MORE fried chicken for him… the customer request the management to apologize but the useless Store Manager doing nothing instead the worker shouted at customer – "kalau mau makan, buat sendiri lah BABI.." ….
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If you ask me why Racism issue can happen in Malaysia?
Let listen to what Dato’ Ambiga Sreenevasan got to say. She talk few of the main root cause:
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Dato’ Ambiga Sreenevasan, often potrayed by mainstream and pro-establishment media as Public Enemy No. 1, gives her frank views on the state of Malaysian politics, political parties (particularly Barisan), cybertroopers and why she thinks the next elections will be the filthiest elections ever.
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KFC food fight not racial, says witness
KLANG, Feb 11 — It was hunger and not racism that triggered a fight at a KFC outlet in neighbouring i-City, Shah Alam, a witness to the quarrel said today.
The witness, who only wanted to be known as Jes6366, recorded a 28-second long fight scene between an unhappy customer and KFC workers, which she uploaded on video-sharing site Youtube earlier this week.
The video went viral and prompted an uproar that saw social media users taking sides between the customer and the workers, which soon spiraled into allegations of racism.
Danny Ng, the man who had been assaulted in the incident, had since stepped forward and urged for calm, asking the public not to fan racial sentiments.
Jes6366, who had been queuing up for the famous fried chicken, backed Ng and said no racial slurs had been hurled during the fight to qualify a racial debate.
“There were no racial words that were mentioned in the fight, but Danny was speaking in a pretty loud voice and maybe that’s what provoked the KFC worker and made him angry,” she told a news conference organised by Selangor Pakatan Rakyat (PR) lawmakers here.
According to Jes6366, Ng and his wife had left the KFC outlet earlier but dissatisfied, Ng returned to demand an apology from the staff; and that was likely what triggered the quarrel.
“At that time, there were about 40 people who were waiting to buy the fried chicken, but KFC was out of chickens even though the clock showed that it was only 9.30pm.
“Customers were complaining because there was no more chicken and there were disgruntled sounds from the kitchen. Suddenly, the KFC workers came out holding a metal rod,” she related to reporters.
“But the KFC manager who was present did not take any action. Instead, he just sat in the kitchen,” she added.
The PR lawmakers present all urged the public against turning it into a racial quarrel.
The police will be holding an identification parade today for Ng to pick up his assailant, DAP MP, Lim Lip Eng told reporters.
KFC has yet to issue a public statement over the incident.
But Lim said, “KFC has agreed to meet the victim [of the assault] next week at its headquarters and DAP will send a legal representative to accompany Danny.”
fr: themalaysianinsider.com/malaysia/article/kfc-food-fight-not-racial-says-witness/
I have stopped going to KFC. This kind of professionalism makes you wonder what their employees are doing behind the scene. Maybe they are spitting in the food. The only way for KFC to solve this is to sack the bad employees and show they are serious about improving QSC standards.
The other thing is: why was a service issue quickly turned into a racism issue by Malaysians? This shows the hostile psychological environment that has developed in Malaysia now, due to umno’s divide-and-rule tactics and for allowing racist organisations like perkasa to say and do whatever they want.
Malaysians should remain calm and at the next election vote out these useless politicians who continue to instigate racial tension, just so they can secure their own political power. Sad to say, it will take many years to heal the psychological damage caused by umno and their cronies.
While umno remains in power, expect more incidents like this one to happen–because these kinds of incidents are exactly what the umno warlords want–they want another May 13 and it’s funny yet sad that they might finally get their wish due to kentucky fried chicken.
Fight for chicken? This is nuts. The KFC worker should apology to the customer because they made the customer wait for a long time… and the hungry customer should not throw out all the racist language to the kfc worker. That is the cause for the fight they claim.
To let everyone know in Malaysia that you’re fighting because a fried chicken is totally insane. I believe this is the new mentality of malaysian today. Think about their self rather thinking about some else. Good attitude is not the important to them anymore. Malay…and Chinese these day are thinking about they self rather thinking about the harmony in this country.
This is totally insane dude.