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Unpleasant Experience with HSBC Bank Malaysia Berhad

 

You Pay Your HSBC Credit Card via Bank Teller Counter, pay Extra RM2 Charges!

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Have you ever come across when you pay your credit card via Bank teller counter, you will be charge RM2?

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This is what happen when I wanna pay my credit card at the HSBC Bank Teller Counter!

HSBC-bank

I choose not to use cash deposit machine as it cannot accept exact or odd amount when you pay your credit card.

 hsbc-logo

HSBC Bank: Why have this unnecessary charges?

** All this charges is NOT reflected(Highlighted) in the HSBC Statement

Did the  Central Bank of Malaysia(BNM) allowed this Charges?

I do not think other bank i.e EON Bank etc, have this unnecessary charges.

I do not mind paying for any charges if the cash deposit machine can accept the Exact amount.

The Bank can say bla…bla…bla… reduce cost etc

Mind you the cash deposit machine is NOT 100% Fool Proof!

I have a fair share of unpleasant experience with cash deposit machine.

This entry was posted on Monday, January 25th, 2010 at 5:51 pm and is filed under Credit Card. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

7 Responses to “Unpleasant Experience with HSBC Bank Malaysia Berhad”

  1. So far never had any problem with deposoting. In the event of paying by cash, I round up with a little bit more. Dowan to kira so much la to the last cent.

  2. I am referring to depositing via machine. No time to see the tellers in the day unless there is something extra-ordinary. Charging RM2.00 is their way of telling to please use their machines for menial matters.

  3. Yes…All this while I use Cash Deposit machine.

    Come across this unnecessary charges when I wanna to clear all my Credit in order to Cancel my HSBC Credit Card.

    It will be waive if you pay at teller to Cancel the HSBC Credit Card.

    True, in a way, the Bank is encourage customer to use Machine.

    I’m sure the are plenty of ways to encourage this rather than imposing unnecessary charges.

    I also do not think other bank i.e Maybank, EON Bank etc, have this unnecessary charges for this purpose.

    Wondering how much the Bank make from these “small charges”!

  4. Morning to all,
    Anybody can help to solve my proble, I wanted to cancelled my HSBC card but dont have enough cash to pay the whole amount can I pay by installment will they charge me interest? thank for your help.

    Confused.

  5. Please check with HSBC directly

  6. HSBC Amanah to open more branches in the south

    By ZAZALI MUSA

    zaza@thestar.com.my

    JOHOR BARU: HSBC Amanah Malaysia Bhd plans to open more branches in the southern region, comprising Johor, Malacca and Pahang, in the coming years.

    HSBC Bank Malaysia Bhd area director (southern region) Alias Harun said the three states offered good long-term growth prospects and business opportunities in the Islamic banking segment especially with activities from the economic growth corridors of Iskandar Malaysia and East Coast Economic Region (ECER).

    Iskandar Malaysia covers the southernmost part of Johor while ECER covers Pahang, Kelantan and Terengganu and part of Johor’s Mersing.

    “I can’t tell you exactly how many branches we are planning to open in the southern region as this comes under the purview of our corporate headquarters,” Alias said at the handing-over of the premises for the HSBC Amanah’s new branch in Taman Nusa Bestari by KSL Holdings Bhd’s wholly owned subsidiary Khoo Soon Lee Realty Sdn Bhd.

    It would be HSBC Amanah’s eighth branch and the first in Johor – the other branches are two in Penang and one each in Bandar Utama, Ampang, Klang, Shah Alam and Cheras.

    HSBC Amanah is a full-fledged Islamic bank, wholly-owned by HSBC Bank Malaysia Bhd. “This year also marks our 100th anniversary in Johor when we first opened our HSBC Bank in Johor Baru in 1910,” said Alias.

    He said the corporate headquarters has lined up several activities in conjunction with its centenary in Johor and would announce the details at appropriate times.

    Alias said the Islamic banking segment would be as important as the conventional banking in the country as Malaysia strongly advocated the banking segment and many countries were looking at Malaysia as a leader in it.

    Khoo Soon Lee Realty general manager Tang Ching Tong said presently, there were seven banks operating in Taman Nusa Bestari and many local and foreign banks would open their branches soon.

    fr:biz.thestar.com.my/news/story.asp?file=/2010/7/22/business/20100722090146&sec=business

  7. HSBC Bank targets 150,000 clients for new account
    By DALJIT DHESI

    KUALA LUMPUR: HSBC Bank Malaysia Bhd is targeting to capture 150,000 mid-market customers for its latest integrated account – HSBC Advance and HSBC Amanah Advance – over the next 12 months.

    General manager of personal financial services Lim Eng Seong said there were now 1.5 million to 2 million such customers in the country.

    Mid-market customers are those between 25 and 45 years of age with monthly income of RM5,000 and above who are ambitious as well as financial savvy.

    Describing it as a new banking experience, Lim said HSBC Advance was an all-in-one integrated account covering deposits, investments, takaful protection plans and credit cards.

    Similarly, he said HSBC Amanah Advance offered customers the same banking experience but with syariah-compliant products and services.

    “Some of the benefits of this international service are the ability to access emergency cash at any HSBC branch worldwide and the transfer of the customers’ credit history to facilitate access to similar credit facilities in their new place of work or residence.

    “Customers can also access and manage online all their HSBC accounts worldwide and have the option of fast and easy fund transfer to and from their multiple accounts in one or more markets,’’ he said at the launch of the new service.

    Lim said wealth management was another focus of HSBC Advance as customers would be able to seek the bank’s advice on the best options available to help them diversify their asset allocation into instruments that would provide regular income.

    HSBC Future of Retirement global research survey in 2008 showed that 80% of the pre-retirement generation surveyed in Malaysia fear not having enough money in their old age.

    As such, Lim said, HSBC Advance allowed customers to plan ahead to ensure peace of mind when they retire.

    On its Retirement Protection Plan, he said the bank had secured premium sales of RM50mil to RM60mil in the first month since its launch about eight weeks ago.

    fr:biz.thestar.com.my/news/story.asp?file=/2010/8/14/business/6853871&sec=business